Forum Discussion

Nemesisx7474's avatar
Nemesisx7474
Seasoned Newcomer
30 days ago
Solved

my account was stolen

Dear EA,

ı am reporting to you that my account was stolen. A different email has been added and i can't change it to my own email. ı am having trouble recovering my account because it is not my native language. Please help me with this issue. 

 

The email in the attachment does not relate.

  • Hello. I had to remove the from your message that showed an email address. Please do not post personal details on public forums.

    We're not able to help with account related issues over the EA Forums. Please open a case with an advisor by following the instructions here so they can assist. Thank you.

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    30 days ago

    Hello. I had to remove the from your message that showed an email address. Please do not post personal details on public forums.

    We're not able to help with account related issues over the EA Forums. Please open a case with an advisor by following the instructions here so they can assist. Thank you.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    30 days ago

    Just click on the link in my previous message and follow the steps.

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!1,562 PostsLatest Activity: 3 hours ago