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G-Anejorz95's avatar
G-Anejorz95
Rising Newcomer
2 days ago

My EA account has been banned due unknown reasons.....

Greetings.

When I opened the EA App (that's because i'm play on PC) my account has been permanently blocked (for me it's banned) without any reason and I don't know why. I created this second account for make this forum and the account have the problem it's Mob1ch1G95​ (that's main account) and also I reported months ago that I cannot change the email again because it  have a weird email that is not from me. The last time I used that account was on the last sunday. In that any case I need a help with that because it's weird that I didn't use since the last sunday (October 5th) and right now it been banned. I attached some capture......

I hope will receive any answers or a help for solve this unnecessary banned and also change that email.

 

account info

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 days ago

    G-Anejorz95​ 

    If you cannot access your email we need you to make contact with an EA Help Advisor for assistance with changing it.

    EA Help

    We have a specific process for ban appeals. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thanks.

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