My EA account has been disabled

Hello,

I apologise if this is not the right place to ask this.

I used to play Battlefield 1 on PS4 with my EA account but a year or two ago I tried playing it again, but it turns out my EA account has been disabled without prior notification. It is now linked to an email address "[random caracters]@disabled.ea.com and my current email address is now with a seemingly linked to a new account (the one I am righting with here).

I submit 2 tickets and tried live chat, to no answer, and I really want to play other Battlefield games, including BF6 which seems incredibly promising.

Can someone of the assistance team please help me? I can provide proof of ownership of my EA account and its original link to my email address with screenshot of the verification email I got when I made it and the message that shows that my PSN account is now linked to a disabled EA account email address (with the message I get when I try to link this account to it).

Thank you very much in advance.