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KrisWell19's avatar
KrisWell19
Rising Newcomer
2 months ago
Solved

my ea account uses a gmail that was deleted, i am on a new gmail

i really need help, im trying to play some battlefront but its not working because my accounts using a gmail that is deleted, but when i try to swap gmails, i cant because i need a code from said del...
  • EA_cuervo's avatar
    EA_cuervo
    2 months ago

    hard_rebo0t​ If your having problems to chat with EA Help, please try the instructions below: 

    How to chat with EA Help

    1. Log in to your EA Account.
    2. Select the topic that best describes your issue. If an advisor can help, a contact option will be available under your help topic.
    3. Select Chat with us or Start chat.
    4. Fill in the contact form with your:
      • first name
      • last name
      • e-mail
      • platform
      • subject (a short description of your issue)
      • attachments (e.g. screenshots, documents, links).
    5. Select Send.
    6. A chat window will open when you’re transferred to an advisor.

    After you contact us, we’ll create a case for you. You can view it and keep track of updates in My Cases. You’ll be notified of changes to your case via email.

    Usually selecting EA Account as a product and "I want to update my EA account information" will give you the option to start a chat.

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