My ea account was stolen and later banned
My ea account was stolen and when I got it back it was banned. I can't play my games because my ea account, which is on many platforms such as steam xbox, is banned, please help.
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2 Replies
Sorry to hear that. It's best to secure your account as much as possible first of all, if you haven't already. The guides below might have some things you can try to make sure that nobody else has access to it:
https://help.ea.com/en/help/account/secure-hacked-ea-account/
When you've secured your account you can appeal through ban with the ToS team. I can't guarantee that they'll revoke the ban, but they're the only people who can potentially remove it. This guide should help you with the process:
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
