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meganl0602's avatar
meganl0602
Newcomer
9 months ago

my EA packs are not in game

i recently purchased the sims 4 vampires pack but it wont show up in my game. i have tried closing the game and re opening it, repairing the game. i have read through many articles and nothings help...
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ea help
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
9 months ago

Hey there meganl0602 

Let's try clearing the cache for the EA app with the steps here- let me know if you're still having issues then. 

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