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sallofficiall's avatar
sallofficiall
Newcomer
3 months ago
Solved

my PSN ID was linked to another EA account

hey guys,  so i bought it takes two like 1 year ago couldn't have the time to play it till yesterday, when i open the game suddenly a blank page says (reset password) i followed the prompts, reset t...
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  • EA_Poppy's avatar
    EA_Poppy
    3 months ago

    Hey sallofficiall,

    In that case, you will need for EA Help to get back in touch with you.

    It sounds like your account might have been compromised and deactivated, so you will need EA Support to deal with this.

    Make sure you chose the correct filters on the EA Help page for "EA Account" and "I need help logging in to my EA Account" to get to the right support option. 

EA_Poppy's avatar
EA_Poppy
Icon for Community Manager rankCommunity Manager
3 months ago

Hey sallofficiall,

In that case, you will need for EA Help to get back in touch with you.

It sounds like your account might have been compromised and deactivated, so you will need EA Support to deal with this.

Make sure you chose the correct filters on the EA Help page for "EA Account" and "I need help logging in to my EA Account" to get to the right support option. 

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