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COL_Fearless's avatar
COL_Fearless
New Traveler
2 months ago

Need Help with linking my Discord account.

I had a Discord account link with EA account which I deleted in the past because I was not using Discord for a long while now can't access.

I want to link my current active Discord account with EA but can't because it says I had linked once in life-time. 

I've tried the support in EA portal here : https://help.ea.com/en/customer-care/solutions/
when I logged into my account but the next page it shows some threads for me there is no option to contact support or make any case etc... 

 

I desperetly need help, somewhere I can make a ticket or email to get help on this thank you!

account linking

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi there. I'm sorry to say, you can't link a different account due to that one time only linking rule.

  • COL_Fearless's avatar
    COL_Fearless
    New Traveler
    2 months ago

    Thank you for replying. but it looks very unfair, I've all my accounts linked with each other, whether it's Steam, PS EA etc... now I won't be ever able to link a Discord because my old account is deleted. 

    There should be exceptional at least for accounts which are deleted. I do get it if PS or Steam should be one-time but it's Discord it's not like you can violate any EA fair-play rules there then removing account bypass it. 

    Just for Discord should be exceptions. not for Xbox, PS, Steam etc... 😰

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