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ABCDEE76's avatar
ABCDEE76
Rising Newcomer
1 day ago
Solved

No Customer Care Whatsoever!

I have chatted with 4 agents and 0 could help me despite me giving them all of my information! THERE IS NO WAY I HAVE THE WRONG INFO!!!!!!! You guys need to do better at customer service! People pay...
  • EA_Barry's avatar
    1 day ago

    ABCDEE76​ 

    Account security is important to us.

    When helping with certain issues, like account changes, it’s important that we can verify that you own this account. We want to make sure we’re not compromising your account, so we can’t help out with your issue currently.

    If you’re able to regain access to your email account later, you can resume this case on EA Help at help.ea.com/my-cases/ or click Contact Us on any help.ea.com page to start a new case.