No refund after buying and playing FC 27

Hi there, I hear where you are coming from, and I understand this is a frustrating situation to run into.

Since the forums team cannot access billing details, see your purchase history, or process refunds, we aren't able to manually override or change this. However, you can contact our live support team at EA Help to have them look into your account details. They can manually review the dates of your subscription versus your standalone purchase to double-check if you are eligible for any policy exceptions or manual processing in this scenario, as the automated tool won't allow it.

Please try contacting EA Help again. If you run into any issues, let us know, and we will do our best to help you get in touch with them.