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JusticeVelocity's avatar
JusticeVelocity
Seasoned Newcomer
1 day ago
Solved

Not receiving verification code email

I am trying to update my email address but I can't do anything because it asks for a verification code but when I press "send code" I am not receiving the email with the verification code. I have che...
ea help
  • EA_Barry's avatar
    EA_Barry
    1 day ago

    JusticeVelocity​ 

    We need an EA Advisor to verify your identity before making any account changes. Please make contact with an EA Help Advisor for assistance as follows...

    EA Help

    Thank you.

JusticeVelocity's avatar
JusticeVelocity
Seasoned Newcomer
1 day ago

Thank you. I spoke with an advisor and my identity is verified. They were very helpful. I will have to use a different email but I have access to my account now.

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
1 day ago

JusticeVelocity​ 

Good stuff, glad this got sorted. Thanks for letting us know.

EA_Barry.

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