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rinl456's avatar
rinl456
Newcomer
18 hours ago
Solved

not sending me the verification code

i have been having issues to verify my original account with EA the have the same email for year and never had a problem with my email. i check my in box, spam, and junk folder but not get the code t...
login issue
  • EA_Pythia's avatar
    EA_Pythia
    15 hours ago

    Hello rinl456​,

    if you're having trouble receiving e-mails from EA, I would recommend opening a case per live chat. Support is the only one who can help with these kinds of issues, as we don't have access to account information here in the forum. If you contact them through the live chat, you should be connected to an employee in a short while and don't need to be able to receive e-mails.

EA_Pythia's avatar
EA_Pythia
Icon for Community Manager rankCommunity Manager
15 hours ago

Hello rinl456​,

if you're having trouble receiving e-mails from EA, I would recommend opening a case per live chat. Support is the only one who can help with these kinds of issues, as we don't have access to account information here in the forum. If you contact them through the live chat, you should be connected to an employee in a short while and don't need to be able to receive e-mails.

5218945's avatar
5218945
Newcomer
13 hours ago

Thank you so much for helping me I recovered my old EA account with the advice that you gave me oh I am the person that sent the post so thank you

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    12 hours ago

    Great! Happy I could help😄Have fun gaming!

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