Forum Discussion

ForgiveJTC-

Newcomer

4 months ago

Solved

Old email

I have an old email that I no longer have access to and I can not play any more of my games, please help me

account info

Asmodeus566
4 months ago
ForgiveJTC- 92ed96469efde0ca e711576c7342f159

That is not good. Read this blog Players/Parents, video game control is in your hands. Account Security 101: | EA Forums - 12556453 it should have all of the info and links you need to get help.

However, if you cannot verify account ownership that will be an issue. So make sure you have as much info as possible.

Best of luck

4 Replies

92ed96469efde0ca
Rising Newcomer
4 months ago
I still need help. How do I get access to this. The email is old and it’s linked to my Xbox account from ages ago. It was fine until this update. Can I please get some much needed help. Or have I wasted money. I can prove it’s me as it’s my real name and I have actual ID. I know it’s my fault for forgetting but surely it can be mended by EA staff or someone.
Asmodeus566
Hero+
4 months ago
ForgiveJTC- 92ed96469efde0ca e711576c7342f159

That is not good. Read this blog Players/Parents, video game control is in your hands. Account Security 101: | EA Forums - 12556453 it should have all of the info and links you need to get help.

However, if you cannot verify account ownership that will be an issue. So make sure you have as much info as possible.

Best of luck
92ed96469efde0ca
Rising Newcomer
4 months ago
I have this issue too. Very old email I think as most is ***. And I’ve spent nearly £100 and would like to play. Please help!
e711576c7342f159
Newcomer
4 months ago
I have the same problem

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