Origin to EA
I've had an Origin account for almost 14 years before it got deleted, which I was unaware of until today.
My email address linked to my Origin account has been deleted for over 10 years now and I am unable to access it.
I have three expansion packs (get to work and get famous) linked to that old email address. This is over $150 worth, and I've looked all over the EA support to figure out how I can access my account again.
It asks me to ask Gmail to help recover the email but as it has been deleted for over 10 years, I am unable to. In order to access my old Origin account which I assume has now been ransfered to EA, there is a 2-factor verification that I have to go through. However, as I do not have access to that email address anymore I can't get past the 2-factor verification and thus can't access my Sims 4 with my three purchased expansion packs .
Can someone please help me?
Hey acsoh,
Unforutnately we can't help with account issues here on the forums. I'd recommend reaching out to our live support team. They can take a look at how they can recover your account for you.
