Plants vs. Zombies: Battle for Neighborville
When i buy this game almost 1 month ago on STEAM March 15!! when trying to play it must connect with EA games account. But my steam linked with unknown account on EA account when try to login. EA ac...
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EA_cuervo
Community Manager
Community ManagerHey ronta27, I'm sorry to hear about that.
Did you manage to send a dispute to the Terms of Service team? If not, you can find more information on how to send a dispute here: https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/
I hope this helps.
I figured out my problem: my friend had created an EA account using my Steam account a while back, but he insisted he didn't remember. Now that we've discovered it, we're trying to remove a ban (which he also doesn't remember) so we can unlink it and add it to my Steam account. I've already spoken to support and am waiting for a response.
- EA_cuervo
I'm glad to hear that you figured out the issue and reached the support team. I hope this gets resolved soon!
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