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EA_cuervo
Community Manager
2 months agoHey ronta27, I'm sorry to hear about that.
Did you manage to send a dispute to the Terms of Service team? If not, you can find more information on how to send a dispute here: https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/
I hope this helps.
ronta27
2 months agoRising Newcomer
I figured out my problem: my friend had created an EA account using my Steam account a while back, but he insisted he didn't remember. Now that we've discovered it, we're trying to remove a ban (which he also doesn't remember) so we can unlink it and add it to my Steam account. I've already spoken to support and am waiting for a response.
- EA_cuervo2 months ago
Community Manager
I'm glad to hear that you figured out the issue and reached the support team. I hope this gets resolved soon!
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