Forum Discussion

ProfessorPolio's avatar
ProfessorPolio
Rising Newcomer
16 days ago
Solved

Please Help Me Delete This Account

The chat system is broken and I need this account gone for security purposes please help me.

  • Hey there, 

    Please note that we cannot assist you with account deletion here in the EA Forums. If you would like to request an account deletion, please follow the steps in this article: How can I delete my EA Account?

3 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    I just tried the chat to double-check, and it's working here. Can you please make sure there are no pop-up or ad-blockers running on your browser while you're trying to contact EA Help via chat? If the problem persists, please try in incognito mode. 

  • What Professor Polio says is true. Your chat is broken. I've opened 4 tickets (different topics just to see if anyone was available) and waited for over 2 hours but no one answered. The system automatically cancels the ticket if you are not there to attend the chat (who knows when that happened, or if anyone attended or looked at the ticket at all). I need this account deleted as well, but it seems impossible to do so.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    16 days ago

    Hey there, 

    Please note that we cannot assist you with account deletion here in the EA Forums. If you would like to request an account deletion, please follow the steps in this article: How can I delete my EA Account?

About EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!1,633 PostsLatest Activity: 5 minutes ago