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zd-vz4's avatar
zd-vz4
Newcomer
6 days ago
Solved

Can't unlink banned PlayStation account

 my play station account has received a final band and I want to  link the EA account to another PlayStation account. 

[CM edit - descriptive title]

account linking
ea help
  • EA_mplsnow's avatar
    EA_mplsnow
    6 days ago

    Hey zd-vz4​, 

    Unfortunately, if your PlayStation account has been banned, you won't be able to unlink it from the EA account. If you think the ban was implemented incorrectly, feel free to create an appeal so that the Terms of Service team can take another look.

    Additionally, even if the current PlayStation is unlinked, it's usually not possible to link a new PlayStation to the same EA account because you can link only one platform account to an EA account in its lifetime. If you'd like to play using a different PlayStation account, you'll need a new EA account as well. Thanks! 

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    6 days ago

    Hey zd-vz4​, 

    Unfortunately, if your PlayStation account has been banned, you won't be able to unlink it from the EA account. If you think the ban was implemented incorrectly, feel free to create an appeal so that the Terms of Service team can take another look.

    Additionally, even if the current PlayStation is unlinked, it's usually not possible to link a new PlayStation to the same EA account because you can link only one platform account to an EA account in its lifetime. If you'd like to play using a different PlayStation account, you'll need a new EA account as well. Thanks! 

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