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Ale_Bo_66's avatar
Ale_Bo_66
Newcomer
9 months ago

Problems with a game linked to Epic Games

I once downloaded battlefront 2 from the epic games store onto the ea app. since then i lost my epic games account, and it cannot be obtained again. I still have the ea account with battlefront 2, to...
account linking
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
9 months ago

Hey there, 

If you purchased the game on your Epic Games account, the only way to recover the game would be recovering access to your Epic Games account where you made the purchase. With that in mind, I would suggest that you contact Epic Games support and check with them if they're able to help you recovering your old account. 

I hope this helps.

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