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kelianglenn's avatar
kelianglenn
Seasoned Newcomer
4 months ago
Solved

PSN account is linked to a disabled EA e-mail adress

Hi, so i'm trying to link my EA account to my PSN account but I can't because the site says it's already linked to *******@disabled.ea.com something. I'm pretty sure EA support has to unlink that account for me but I can't reach them or see any contact forms for this.... The playstation account is kelianglenn.

account info
  • EA_Aljo's avatar
    EA_Aljo
    4 months ago

    Hi there. This is something an advisor is going to need to assist with. Please follow the instructions here to open a case. Thanks!

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi there. This is something an advisor is going to need to assist with. Please follow the instructions here to open a case. Thanks!

  • kelianglenn's avatar
    kelianglenn
    Seasoned Newcomer
    4 months ago

    Yeah, had to get in contact with an advisor and they unlinked my old account for me. I just linked it with my PSN ID and it works. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Great! If you have any other issues, please reach out again. Good luck and have fun!

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