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EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
7 months ago

Re: Recently merged 2 EA accounts and I can't link my Steam account until next year.

Hey there, unfortunately, once you unlink a platform account from your EA Account and link it to a new one, you can’t unlink it again for six months. You can find further information here. Here in the EA Forums, all we can do is provide you with information; we're unable to make any account changes. If you need to get any further assistance making changes to your EA account, please feel free to reach out to EA Help. 

4 Replies

  • Barrett2000's avatar
    Barrett2000
    Seasoned Novice
    1 month ago

    It has been over 6 months, and it is still not letting me connect my Steam account to my only EA account. It keeps saying that it's still connected to my 2nd EA account that is, as far as I know, is gone. I use my login for the 2nd account, and it logs me right into my only EA account. I just want to link my Steam account to my EA account.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hey Barrett2000​

    In this case I suggest that you contact EA Help for further assistance. They will be able to check your EA accounts and provide some further clarification on what could be happening. To get started, click on this link https://help.ea.com/en/ea-account, scroll down to the bottom of the page and select "Contact us".

    Let me know if you have any questions, 

  • Barrett2000's avatar
    Barrett2000
    Seasoned Novice
    29 days ago

    I've done that multiple times and it doesn't help me. It just keeps trying to send me to a Link my EA account topic for BF6 and it doesn't help me with my current situation.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    25 days ago

    So just to clarify, it is not giving you the option to talk to an agent through Live chat, is that correct? If that's the case, can you please try selecting "Update EA account" as the subject to see if you get the option to start a chat?

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