Re: Wrong email attached to my account

Honestly, if EA could just delete my old EA account that would be great and then I could just hopefully connect my PS account to my new account.

Good luck they don’t care one bit, they say they can’t help us here and if we can’t provide information that we own the account then we’re **bleep** out of luck and there’s nothing the team can do about it. Then They mark your thread as solved lmao. I haven’t played an ea game since the ps3 and the email it’s linked to is a supposed deleted email address. I’ve never deleted an email account in my life. There’s people that spent hard earned cash to play and now they can’t. Sounds like a lawsuit 

Same problem signed in with my Xbox account but it wants to two factor authentication with an email that doesn’t even exist anymore as far as I know 

I’m trying to so hard to be patient and understanding but this is ridiculous. I need to speak to a person! 

I am faced with the exact same situation but for Xbox. Apparently you can only link your console to one EA account for life. I reached out to my school to see if I can get my college email back for minute. I've also put in a case request through EA but they put it as resolved even though nothing was fixed. I think the only way to actually get this done is pray your school will do something about your request. 

In same type of situation. It's legitimately irritating, no reason for such a big company to have such a terrible support system. Get it together, it will eventually cost them more, if they don't get it together, and actually help us. I had issues with Apex Legends, and I haven't and won't play that game ever again, also due to terrible support. Lost hundreds of dollars and hours. 

I agree, they need to just make a section on their web page for deleting old accounts, if they did that then this wouldn't be a problem......

Same issue here, used my mothers email and it was deleted like 10 years ago. Id like my xbox account unlinked. I have full access to my xbox account and would like to simply move it over to an accessable EA account.

Right. If I can log into my PlayStation account and verify the email that I want to connect it to that should be enough proof to connect. I have no idea of what that email is connected to my EA account/PS gamertag. 

Same this is bull**bleep** now it says this issue isn’t supported by an advisor such utter bull**bleep** 

I genuinely don’t understand why they are making this difficult let me unlink an account from an old email I should be able to do this 

grimes654​ they don’t give a **bleep**, we need to take this problem out of the forums and onto other platforms. Make other people that arnt aware of it aware that they may be blocked from playing the game after purchase. Because we are getting  NOWHERE in here and I don’t see it being talked about anywhere else. unfortunately EA is a terrible company with a problem I’ve never even seen before. And even though we fill their forums with the same problem they pretend like we arnt here. I only hope there’s a couple hundred thousand of us so the game bombs when it comes out and tons of copy’s refunded. a lawsuit needs to be submitted.