Refund Request
Hello, I'm kindly following up regarding my refund request for a Sims 4 pack purchased through the EA App. I submitted the request within the refund window and have been regularly checking both the ...
Forum Discussion
I contacted Ea and requested a live chat to explain my issue. It was marked as solved, but no one contacted me. What should I do?
EA_cuervoCommunity Manager
Once you click on the Live Chat, it should show a chat pop-up on the bottom right of your screen. If you don't see that pop-up, please disable any possible ad/pop-up blockers in your browser.
There is no such problem, but the live call was never initiated. I cannot create a new request because this request is considered resolved
- EA_cuervo
You can also try starting a chat while logged out on the website or while using an incognito page on your browser. That should allow you to start a new chat.
