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livilx1's avatar
livilx1
Rising Newcomer
2 months ago

Relink EA Account to New PlayStation Account

I previously unlinked my EA account from my old PlayStation Network account. Now, I want to link it to my new PSN account, but I keep getting a message that my EA account is still linked to the old PSN. The rewards and event bonuses on my EA account are very important to me because of the time and effort I invested in the game. Please help me remove the old PSN link so I can connect my EA account to my new PlayStation account. Thank you for your understanding and support.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey livilx1​,

    Unfortunately, as both the error and our account unlinking article state:

    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.

     

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