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Hello EA_Aljo, I followed the steps you provided to open the live chat window, but the EA NextStep pop-up shows an error message: "I'm sorry but something went wrong. Please check back shortly." The live chat tool failed to load normally, so I still cannot connect to an online agent to submit my permanent EA account deletion request. My EA ID is rongyaoshike, linked to the Steam account with the same username. Could you please create a support ticket for my account permanent deletion directly for me, or provide another available way to submit the deletion application? Thank you very much for your help.
Unfortunately, we're not able to open cases on your behalf. It's possible this is a browser issue. Can you try a Chrome browser in incognito mode?
- rongyaoshike20 hours agoSeasoned Newcomer
I have tried using incognito mode on Google Chrome, and the result is still the same
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