Forum Discussion

taujla99's avatar
taujla99
Seasoned Newcomer
2 months ago

The EA account linked to my PS account is disabled

 I brought battlefront 2 on my ps5 and went to play so went to link my EA account to my PS account but it says there is already a EA account linked.  The linked EA account is disabled and has a (hid...
account linking
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 months ago

Hi there. We're not able to help with account issues over the EA Forums. Please follow the instructions here for opening a case so can advisor can assist with this. Thanks!

DullChipmunk's avatar
DullChipmunk
Seasoned Newcomer
2 months ago

Same problem, I opened a case 2 days ago, no response yet. Any idea how long my son has to wait to play the game we bought him 2 days ago? Thanks

Barry 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hello. Do you keep resuming the case? If so, please don't do that as it pulls it from the queue. If that happened, it would be good to create a new case and wait for an advisor to respond.

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