Solved
This issue isn't supported by advisors
"This issue isn't supported by advisors"
After chatting to two different agents and them not finding a solution to my issue (A simple refund) they told me to wait a bit and it should show up in the refund tool.
Well it didnt, and now i cant get in touch with support in any way at all. No cases get created and live chat doesnt exist for me anymore...
Way to scam your users EA..
I had the same issue and after two times trying in private mode, ive managed to have an advisor. I didnt logged into my account and changed my email. if that helps
