Forum Discussion
EA_Aljo
Community Manager
9 months agoHey there. We're not able to help with account related issues over the EA Forums. Please follow the instructions here to open a case with an advisor. Thanks!
Xx_Luxxottica_xX
9 months agoSeasoned Newcomer
I tried
they didnt answer🙁
- EA_Aljo9 months ago
Community Manager
If you can't get them over chat, try using the option for email.
- Xx_Luxxottica_xX9 months agoSeasoned Newcomer
thanks
Can u write their email?- EA_Aljo9 months ago
Community Manager
There should be an option for opening a case by email when creating it. You will receive an email update from the advisor. You won't be directly emailing them.