HELP account link issue

This is due to issues with how the Switch and the account are communicating I think chivayy​.

What you can try is going into options and set  time and date to Synchronise via Internet.

Once done clear your console cache

1. System Settings
2. System ⇒ Formatting Options ⇒ Clear Cache. 
3. Select user you'd like to clear the cache for

Let us know how you get on.

Darko

I tried this and nothing. I even had ChatGPT try to guide me on this and nothing. We can’t seem to be able to play online. Is there a way I can get a refund? I had the friends pass and I thought maybe if I purchase the full game it’ll work. NOTHING.  I don’t seem to have any problems plying with other games online, but this one. This one just won’t go through. 

I have the game i Have and my friend both have the same problem

Hey all, when I had this issue what worked for me was removing the game and/or friend pass, unlinking my EA account and then linking it to a new one

Now there are risks involved in doing this outlined here

Darko

I can’t unlink my account. It says I have to wait until June 27.  I sent a request to unlink a month ago, but I have heard back.  I sent a follow up two weeks ago and still have heard anything.   Any suggestions?

Also, I tried clearing cache, synchronizing the time via Internet, update DNS to 8’s and 4’s, nothing works. 

I just got off with EA Support who said they were opening a bug for this, he saw in the forums that other people were reporting this problem.  I asked what’s next he said keep a the out of the official channels.  I don’t have high hopes here, I found this issue was reported over two years an ago, how and why is this still a problem.   More importantly, why is the game still being sold for the Switch if it doesn’t work???  This is very frustrating.  

This didn't work for me and, reading through other threads, doesn't work for most people. Same with clearing the system cache, doing the clock sync, and updating the DNS. I, like many others, bought this game exclusively to play online. It's been over two years. When will there be an actual fix?