HELP account link issue

This is due to issues with how the Switch and the account are communicating I think chivayy​.

What you can try is going into options and set  time and date to Synchronise via Internet.

Once done clear your console cache

1. System Settings
2. System ⇒ Formatting Options ⇒ Clear Cache. 
3. Select user you'd like to clear the cache for

Let us know how you get on.

Darko

I tried this and nothing. I even had ChatGPT try to guide me on this and nothing. We can’t seem to be able to play online. Is there a way I can get a refund? I had the friends pass and I thought maybe if I purchase the full game it’ll work. NOTHING.  I don’t seem to have any problems plying with other games online, but this one. This one just won’t go through. 

I have the game i Have and my friend both have the same problem

Hey all, when I had this issue what worked for me was removing the game and/or friend pass, unlinking my EA account and then linking it to a new one

Now there are risks involved in doing this outlined here

Darko

I can’t unlink my account. It says I have to wait until June 27.  I sent a request to unlink a month ago, but I have heard back.  I sent a follow up two weeks ago and still have heard anything.   Any suggestions?

Also, I tried clearing cache, synchronizing the time via Internet, update DNS to 8’s and 4’s, nothing works. 

I just got off with EA Support who said they were opening a bug for this, he saw in the forums that other people were reporting this problem.  I asked what’s next he said keep a the out of the official channels.  I don’t have high hopes here, I found this issue was reported over two years an ago, how and why is this still a problem.   More importantly, why is the game still being sold for the Switch if it doesn’t work???  This is very frustrating.