Forum Discussion

heke5cqegfog's avatar
heke5cqegfog
Rising Novice
24 days ago
Solved

Unable to contact a EA advisor

A couple of days ago i contact EA advisor Versha C about problems with my account and she told me to switch to the account i was having problems with and contact a advisor. so i did and tried to cont...
ea help
feedback
  • EA_Darko's avatar
    EA_Darko
    23 days ago

    Situation like this heke5cqegfog​ all you can really do is open a case with our support team.

    Can you try a different browser/device to see if that helps?

    I tested it on my end and was able to open a case so it may just be something blocking it on your system.

    Darko

heke5cqegfog's avatar
heke5cqegfog
Rising Novice
23 days ago

 EA_Darko​ Yea I tried to use the other account but its giving me the same problem. My account was hacked and I'm having trouble with the games my account is linked too. I tried to use the articles they have set but they didn't help with my problem.

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
23 days ago

Situation like this heke5cqegfog​ all you can really do is open a case with our support team.

Can you try a different browser/device to see if that helps?

I tested it on my end and was able to open a case so it may just be something blocking it on your system.

Darko

Recent Discussions