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frodoishobbitt's avatar
frodoishobbitt
Rising Newcomer
5 months ago
Solved

Unable to link PlayStation account

So it looks like I’ll never be able to buy another EA game on PlayStation again? My PlayStation is liked to a .disabled.ea.com address as I assume it was auto linked before the need to create an EA account to play their games. Sorry EA, I’m not going to give up my 17 year old PlayStation account just to create a new EA account k. 
Is there anyway around this? I’m sure you would like to keep a customer who’s literally bought every battlefield game (aside from Vietnam) 

  • Hey frodoishobbitt​,

    You can restore a disabled EA account by resetting the original password that was on it (if you've made a new EA account with that email address, you may need to change it). If that either isn't working or if you don';t know what the email address might be, you'll need to reach out to our live support team and they'll be able to take a look at how they can help you relink your PlayStation.

2 Replies

  • Forgot to add, I’ve read the help file on another post and I’ve had the same email address forever. 

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey frodoishobbitt​,

    You can restore a disabled EA account by resetting the original password that was on it (if you've made a new EA account with that email address, you may need to change it). If that either isn't working or if you don';t know what the email address might be, you'll need to reach out to our live support team and they'll be able to take a look at how they can help you relink your PlayStation.

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