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glowingjohn's avatar
glowingjohn
Rising Newcomer
3 days ago

My email address linked to my EA account has been hacked.

Hello

Recently, my EA account and the email address linked to it were stolen and the passwords were changed. Now I can't log into any games. When I contact support to recover my account, they keep giving me the same answers and offering no solutions. I answer all their questions correctly, but they say they can't prove the account belongs to me. Their only reason is that my date of birth is incorrect. I don't even know when I created the account, so I randomly entered my date of birth, making it impossible for me to remember. I'm doing everything else, but still no solution is offered. Please help, I'm about to lose my mind. I have all the invoices for the games I bought and all the linked accounts. I just can't log into my account because I entered my date of birth randomly, and I keep getting the same answers from the recovery team.

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