Forum Discussion

Finger1702's avatar
Finger1702
Rising Newcomer
4 days ago

Unable to recover my EA account – Support repeatedly rejects verification

Hello EA Community Team, I am looking for assistance with an unresolved EA account recovery issue. I lost access to the email address currently associated with my primary EA account because the ema...
account info
ea help
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
4 days ago

Hey Finger1702​,

We're not able to set up any alternative verification methods here, sorry. You'll need to get back in touch with the support team to see what other options they may have available, as they'll be the only ones able to review and verify your account details in order to make any changes.

You can resume a previous case from your case history page to get back in touch with the support team, but we can't make any changes here. 

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 13 minutes ago
5,634 Posts

Recent Discussions