Forum Discussion

Ohawesome2030's avatar
Ohawesome2030
Rising Newcomer
2 days ago

Unable to unlink old steam account

On my EA account, there’s a steam account linked to it that I don’t have access to. I go into my profile, to my connections, and click unlink. I put the code in, I get the unlink prompt, and I press the unlink button. But it does nothing, the account stays linked onto my account.

1 Reply

  • EA_Kuba's avatar
    EA_Kuba
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey Ohawesome2030​ 

    From the forums, I don’t have access to account-level details or the ability to see why the unlink process isn’t completing on your specific EA account. In cases like this, it usually needs to be handled directly on the support side, as they can securely verify the account and make changes if something is stuck in the background.

    The best next step would be to contact EA Support so they can take a closer look and help unlink that Steam account for you:

    https://help.ea.com/en/help-contact-us/

    When you reach out, let them know you’ve already tried unlinking via the Connections page and that the button isn’t responding; they should be able to investigate further from there.

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 1 hour ago
4,395 Posts