Unknown email on my Xbox EA account
Getting a message popping up on screen when I try to start PGA TOUR saying a password reset link has been sent to my email address, but the email address isn't mine and its one I've never seen before...
Forum Discussion
EA_mplsnow
Community Manager
Community ManagerHey 0ldd0g88,
It sounds like someone else has gotten into your account. If you haven't already, please be sure to go through as many of these security steps as possible to help get your account and system back into your control.
After that, you'll need to get in touch with our support team to help recover the account and change that email back to yours. As they'll need to discuss private account details, that is not something we can assist with here on the forums.
Once you've gone through the steps linked above, you can use the Contact us option at the bottom of the page that will get you in touch with the support team so they can help with the account recovery.
Let us know how it goes, thanks!
