Forum Discussion

filthyPEASVNT's avatar
filthyPEASVNT
Seasoned Newcomer
3 months ago
Solved

Unlinking Old unaccessible (email) EA account to current

I tried linking my EA account to my Xbox and it says that it’s already linked to an old email. I tried gaining access to that email to change my EA linked account, but it says that it no longer is active. Is there any way support can help me with deactivating an old linked account, so that I can connect it to my current?

account linking
  • EA_Lanna's avatar
    EA_Lanna
    3 months ago

    Hi filthyPEASVNT​,

    Our support team may be able to help you update the email registered to your original EA account, once they've verified you're the account owner they are chatting with.  Click on this link to start a case and scroll down to Still need help to find the available contact options. 🙂

    - EA_Lanna

2 Replies

Replies have been turned off for this discussion
  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi filthyPEASVNT​,

    Our support team may be able to help you update the email registered to your original EA account, once they've verified you're the account owner they are chatting with.  Click on this link to start a case and scroll down to Still need help to find the available contact options. 🙂

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi filthyPEASVNT​, 

    It's been a while since we've heard from you. I hope that means you were able to connect with our support team.

    I'll close this out here. If you run into anything else or have new questions, please feel free to start a new thread.

    - EA_Lanna

Recent Discussions