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L33_0ps's avatar
L33_0ps
Newcomer
4 months ago

Updating Email

I need to update my EA account with a new email and don’t have access to my old email. I need to unlink my old email but it says I need to login in with it and I don’t have access to the old email anymore. Please help!

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hi L33_0ps​

    Is there any way to recover the older email? If you could access it, you'd be able to reset the password, log in, and update the email address that way.  

    Double-check if the email service provider for your older email offers ways to recover it by:

    • resetting your password
    • answering security questions
    • verifying your identity or alternative email address associated with that account.

    - EA_Lanna

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