Solved
Was Banned from purchasing
My friend finally got a computer that could run the sims, so she set up an account and then bought almost all of the expansions, a few days later she was banned for breach of terms of use, she on...
Hey 5up3rm4n01 the only one who can discuss an account is the account owner. I know it may not be what you want to hear but we take account security seriously and as such, if you are not the account owner, then we cannot help you in anything related to their account.
When it comes to issues and concerns around bans, we on the forums are not in a position to assist, as we cannot discuss your account with you or verify account ownership.
What we can do is direct you to the best place to get support, which is here
I know your friend has already appealed but the best thing they can do is gather as much additional info and file another appeal with the team.
Darko
