Forum Discussion

IvanTheLucas's avatar
IvanTheLucas
Rising Newcomer
23 days ago

We were unable to verify your credit or debit card.

I've always used my cards for all EA purchases, and it's always worked. Until now, this error keeps appearing after more than 30 different attempts. I've tried adding my cards, PayPal, and everything...
account info
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
22 days ago

Hey IvanTheLucas​ did you get this sorted or is it still an issue?

Based on the error message you received it looks like it may be on the bank or card issuer side. Have you spoken with them about this?

Darko

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