Why no HUMAN CUSTOMER SUPPORT?
I KNOW this will probably get shut down real fast cause I don't have a "real" issue lol but it IS A REAL ISSUE TO US!!. We would like to be able to talk to a real live breathing human being about o...
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EA_cuervo
Community Manager
Community ManagerThe EA Help website has been updated, and the way to reach support has been slightly changed. If you click on this link and scroll down to the bottom, you should see the "Contact Us" button, and then you will be asked to enter the details of your request. If you select "Update EA Account" you should get an option to start a chat. Let me know if you have any questions.
It’s funny because “Update EA Account” is one of the few options that upon submitting doesn’t populate either a live chat OR email option.
But when trying other ways, the live chat keeps breaking and showing no estimated time and then saying no agents are available. So frustrating.
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