Community ManagerHey there, I'm sorry to hear about your experience. To re-enable an account, you can try resetting the password for that account. If resetting the password doesn't work, or if you don't remember the email address that was previously used on that account, you will need to contact EA Help for further assistance.
As you mentioned, you cannot start a chat. When filling out the form, please try to select the option "Update EA Account" in the topic section. Let us know if you have any further questions.
