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Kingdost's avatar
Kingdost
Seasoned Newcomer
4 months ago

Xbox and Discord

Subject: Can’t link my new Xbox and Discord accounts

Message:
Hello,
I recently changed my email address because my old one was compromised and I closed it. I unlinked my old Xbox and Discord accounts from EA, and now I’m trying to link my new Xbox and Discord accounts to my EA account.
However, I keep getting an error saying that these accounts cannot be linked.
Can you please check and remove any leftover links or restrictions so I can connect my new accounts successfully?

Thank you for your help.
Best regards,

account linking

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Sorry to say Kingdost​ but there is nothing that we can do in cases like this.

    If they have been linked in the past then you will not be able to link again.

    Darko

  • Kingdost's avatar
    Kingdost
    Seasoned Newcomer
    4 months ago

    İt full of bull **bleep** we are living in 2025 and cybercrime is everywhere its need to be change. People can lose they e-mail. Like me

  • Kimiko2547's avatar
    Kimiko2547
    Seasoned Newcomer
    3 months ago

    This is crazy, I'm in the same situation. Linked an old discord account by accident because it has the same email as EA account, and now I can't link my actual VERIFIED discord account.
    Literally verified using government ID, and I have 2FA on both accounts. 
    Ridiculous that I can't ever relink it. 
    Sort your business out EA.

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