A Way Out - Unable to see friends on invite screen

Hey Everyone, 

Thanks for taking a moment to let us know what you are running into with A Way Out. 

If you are still running into an issue with inviting a friend to your game, please let us know the following. 

Platform:

PSN ID/Xbox GT:

Region:

Are you getting an error message?

Date this issue started (is it still happening?)?

Is anything else happening?

Please share any steps you've tried to far to resolve the issue:

If possible, share a Screenshot or Clip...

If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)

We'll be forwarding it to the teams here to aide them and when we find out more information we'll update this post.

Cheers!

Hi @xcred0 Can we try the following and check if this happens?

• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Repair/Verify your game based on which client you are launching from
• EA App - Repair (My Collection > Tile Dots > Repair)
• Steam - Verify in your library
• Run the System File Checker tool then Check for Windows and GPU updates  
• Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings 
• Guide for Troubleshooting Graphics issues 
• Install/Repair your VC++ files for A Way Out
• Check for other applications that may be limiting EA App or Game performance

Have you solved the problem yet?

I’m having the same issue. I can see my friends name in the list and when I click it the menu closes. Can’t find any fixes online. So frustrating.

Hello, I completely reinstalled my PC especially because of A Way Out. All drivers and dependencies are up to date. Unfortunately I have to import the SSL fix because of my Intel 12th generation. I have the game on Steam and it runs in the EA App. My friend has the game right in the EA app. He can see me and try to invite me, but I don't receive it. I, on the other hand, don't see anyone to invite in the game. I noticed that the file AWayOut_friend.exe is in the Steam folder, but when I try to run it manually, an error message appears in the EA app. In Steam itself I have no other start option.

We had the exact same issue with Steam and EA App. The solution is stupid because you have to disconnect and restore the link to Steam once. Not to forget, I made the OpenSSL fix, which is necessary from the 10th generation of Intel.

Wir hatten genau das gleiche Problem mit Steam und EA App. Die Lösung ist doof denn man muss einmal die Verlinkung zu Steam trennen und wiederherstellen. Nicht zu vergessen, habe ich den OpenSSL Fix gemacht, der ab der 10 Generation von Intel notwendig ist.

Hi @FytoxGolem Apologies for the delay, thanks for the update!

To confirm what is the error message you get in the EA App now? Would it be possible to get a DxDiag?

Also, To confirm what do you mean by having to import the SSL fix? Is that for your system overall or just with the Away out exe?