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batarilo's avatar
5 years ago
Solved

A way out crashes on connection to friend

My girlfriend and me tried to play this game on PC. Both meet or exceed the recommended specs.

PC 1: i5 4th gen / GeForce GTX 1060OC 6GB / 16GB Ram / Windows 10 / Steam version

PC 2: i7 11th gen / Radeon RX590 8GB / 32GB Ram / Windows 10 / Origin version

Whenever we initiate an online connection, the game crashes to the desktop on PC 2. No error message. No matter which one of us is the host. It's always PC 2 to crash.

Eventviewer only has one error associated with the game ... code 0xc0000005. 

All other games work without any issues. Single player, Co-op, MMO. Steam, Epic and even Origin games.

Tried running as admin, repairing and redownloading. Deleted caches, rebooted, changed antivirus and scanned the whole PC. All the same. The game crashes as soon as I accept the invitation to play.

Would appreciate some help on this. I don't know what to try next.

Thanks

  • @batarilo - It seems likely this is an issue with the 11th Intel processors. In reading the notes about the Intel suggested fix, there are some instances where setting the variable via command line is not going to work. 

    Try creating the environmental variable in control panel instead:

    • Search for "System Environment" in the Windows search bar
    • Click on the "Edit System Environment Variables" to bring up the System Properties window
    • Advanced tab > click "Environment Variables" 
    • Under the System Variables, click "New" (make sure it's the system variables, not the user variables)
    • Enter the following:
      • Variable Name: OPENSSL_ia32cap
      • Variable Value: ~0x20000000
    • Click OK on the box, then close the system properties
    • Reboot the PC

    Let us know if this makes a difference 🤞

18 Replies

  • hey guys, is there any news on this from the developers?

    we've changed all components but the mainboard, cpu and the gpu so far. nothing changed.

    my girlfriend said today, that she could enter the game with the old computer. this had another graphics card too. can it be the radeon?

    this game is of no value to us like this, and i don't think we will buy a new card just for one game.

  • batarilo's avatar
    batarilo
    4 years ago

    i attached the english version of the dxdiag and nothing happened since june. sorry, but i'm not used to this kind of "support".

    the problem still persists. even worse, the game now crashes on both since i upgraded the older pc to a 11th gen i5.

    fresh install on completely new hardware, only the graphics card is the same. so it's not directx, old drivers, safe boot, admin rights, repair, reinstall or whatever. the game just doesn't work with 11th gen intel processors. all the workarounds that are available don't work either.

    thank you for trying to help guys, but we're definitely not buying any ea games until this game is fixed.

  • BlackjackWidow's avatar
    BlackjackWidow
    Hero (Retired)
    4 years ago

    @batarilo - It seems likely this is an issue with the 11th Intel processors. In reading the notes about the Intel suggested fix, there are some instances where setting the variable via command line is not going to work. 

    Try creating the environmental variable in control panel instead:

    • Search for "System Environment" in the Windows search bar
    • Click on the "Edit System Environment Variables" to bring up the System Properties window
    • Advanced tab > click "Environment Variables" 
    • Under the System Variables, click "New" (make sure it's the system variables, not the user variables)
    • Enter the following:
      • Variable Name: OPENSSL_ia32cap
      • Variable Value: ~0x20000000
    • Click OK on the box, then close the system properties
    • Reboot the PC

    Let us know if this makes a difference 🤞

  • batarilo's avatar
    batarilo
    4 years ago

    I tried 4 different versions of this environment variables before, yours is the first one that works.

    Would be something that should come from EA staff directly though.

    Appreciate your work. Thank you very much!

  • rustydusty011's avatar
    rustydusty011
    4 years ago

    april 23 2022 this is still a problem. I found several solutions for a new enviornmental variable but only one worked. Its a pain that this has not been corrected, puts a real damper on what should be a fun coop game.

  • vitaminzzie's avatar
    vitaminzzie
    4 years ago

    i've tried to solve it using your way and it works! im sooooo glad because idk what to do just now, and im so blank to no the source of whats the main reason of the crash. thanks for this, really appreciate it!

  • szlvsztrr's avatar
    szlvsztrr
    4 years ago

    This method fixed my Way out aswell, but since I typed it every game is lagging, every game is running on half FPS than before :O

    Any idea why?

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