Forum Discussion
3 years ago
Also, if it helps, we know that the problem is not with my friend's computer, since I have given him my account and he has been able to start the game without any issues, but when I have logged in with his account and tried to play using the friend pass, I get the same error as him.
EA_QueenBee
Community Manager
3 years ago@Celijee,
If it's an account issue, then it's not something we can help with here on the forums. I assume that you still tested that on your friend's PC?
It might be something wrong on the back end, like you said. If so, your friend should reach out to our live support team so they can help take a look at their account:
https://help.ea.com/es/contact-us/
Hopefully they'll be able to get him in so you two can play A Way Out.
If it's an account issue, then it's not something we can help with here on the forums. I assume that you still tested that on your friend's PC?
It might be something wrong on the back end, like you said. If so, your friend should reach out to our live support team so they can help take a look at their account:
https://help.ea.com/es/contact-us/
Hopefully they'll be able to get him in so you two can play A Way Out.
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