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SmallManCrosses's avatar
SmallManCrosses
3 years ago
Solved

'A Way Out' not launching

I own 'A Way Out' because I have Xbox Gamepass. I've asked three different friends to download the gamepass from the EA app. All three have had the same error message popup when trying to launch the ...
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    HI @SmallManCrosses Can we try the following steps and check if this message continues?

    • EA App's Cache (Top Left Menu > Help > App Recovery) 
    • Repair/Verify your game based on which client you are launching from
      • EA App - Repair (My Collection > Tile Dots > Repair)
      • EGS - Repair (Library > Tile dots > Manage > Verify)
      • Steam - Verify in your library
    • Run the System File Checker tool then Check for Windows and GPU updates  
    • Check for other applications that may be limiting EA App or Game performance
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

HI @SmallManCrosses Can we try the following steps and check if this message continues?

  • EA App's Cache (Top Left Menu > Help > App Recovery) 
  • Repair/Verify your game based on which client you are launching from
    • EA App - Repair (My Collection > Tile Dots > Repair)
    • EGS - Repair (Library > Tile dots > Manage > Verify)
    • Steam - Verify in your library
  • Run the System File Checker tool then Check for Windows and GPU updates  
  • Check for other applications that may be limiting EA App or Game performance

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