Blast pass

Product: Rocket Arena
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? MikeyIsBaeYTB
Are you using any software with an overlay? No
Which Hero were you playing (if applicable)? N/A
Did you have cross-play enabled? No
Were you in a party with friends when this occurred? No
Where did the issue occur? In the lobby (waiting area before the match)
What were you doing when the bug occurred? Step by Step detail is helpful. I was trying to buy tiers with the 3,000 rocket fuel I had left over and when I went to buy to tier 21 it said purchase failed and there was a retry option so I hit retry. The tiers went through and it said I was tier 21. I thought at first that this was a mistake so I kept buying tiers and it kept doing the same so now I am at tier 100. It kept the fuel and didn't recieve any of the cosmetics but I'm tier 100
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Blast Pass
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 28.07.20 14:30 Eastern Standard Time
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? It comes up with a error saying purchase failed and then you hit retry the tiers go through but the fuel doesn't
What should be happening instead? You should be getting the tiers
Steps: How can we find the bug ourselves? Just try to buy tiers but other than that I don't know

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Product: Rocket Arena
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? MikeyIsBaeYTB
Are you using any software with an overlay? No
Which Hero were you playing (if applicable)? None
Did you have cross-play enabled? No
Were you in a party with friends when this occurred? No
Where did the issue occur? In the lobby (waiting area before the match)
What were you doing when the bug occurred? Step by Step detail is helpful. I was trying to buy tiers with the 3,000 rocket fuel I had left over and when I went to buy to tier 21 it said purchase failed and there was a retry option so I hit retry. The tiers went through and it said I was tier 21. I thought at first that this was a mistake so I kept buying tiers and it kept doing the same so now I am at tier 100. It kept the fuel and didn't recieve any of the cosmetics but I'm tier 100
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. The Blast Pass
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 28.07.20 14:30 Eastern Standard Time
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? It comes up with a error saying purchase failed and then you hit retry the tiers go through but the fuel doesn't
What should be happening instead? You should be getting the tiers
Steps: How can we find the bug ourselves? Just try to buy tiers but other than that I don't know

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