Forum Discussion

60bea38bc0b4f45's avatar
3 years ago

bluetooth headphone issue

When using WH-1000XM5 Bluetooth headphones on a PC, the sound quality has suddenly decreased since the start of the game.

I think it's Codec issues or headphones seem to be changing to call mode.

1 Reply

  • @60bea38bc0b4f452 
    I've heard of other people having the same issue, from what I hear you can go to the bluetooth settings and disable "Handsfree Telephony" which is the call mode to resolve it. There is definitely an incompatibility issue with the game and bluetooth headphones, it actually completely fried the bluetooth on my buddies headphones.

    Full instructions in case you need them.

    Go to Control Panel

    Open Devices & Printers
    Find your bluetooth device and double click
    Go to services
    Uncheck Hands-free Telephony and click Apply
    Turn off the bluetooth device and reconnect it

    Note:
    After disabling Hands-free Telephony, you can't use the mic on video conferencing calls.

    To use the mic, enable "Hands-free Telephony".
    I suggest you pin the Control Panel window on the task manager or create a shortcut to enable and disable it simultaneously. Make sure to turn on & off the Bluetooth. There is no need to restart windows.

     

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