Forum Discussion

tideshade's avatar
tideshade
2 years ago

[Bug](Nintendo Switch) at Spiral Attack, cannot proceed

I have reset, cached, initialized, deleted and redownloaded the game. I have contacted Nintendo Switch. And there is a bug at the spiral attack where I cannot proceed. I don’t know who to contact so ...
tales of kenzera zau
technical issues
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Hi @tideshade, Thanks for reaching out to the community and letting is know what you are running into.

To confirm does the game freeze or what is happening when you learn the spiral attack?

Also to confirm are you pressing left/Right bumbers to use the attack or pressing down on the left/right sticks?

tideshade's avatar
tideshade
2 years ago

I’m at a loss until EA fixes this bug because it’s not a Nintendo thing, my other games work, so it’s this game. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @tideshade, Would it be possible to get a video or screenshot of the screen when it freezes for you?

    • tideshade's avatar
      tideshade
      2 years ago

      Says these files are too big to post here. But whole screen is frozen 

      • EA_Illium's avatar
        EA_Illium
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        2 years ago
        Hi @tideshade, If it is a video we an also take a YT link, for photos if you have it hosted somewhere else or edit the file down that would work.

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