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Firedwig's avatar
Firedwig
11 months ago

CAN’T CONNECT TO EA SERVER

I downloaded It Takes Two on my playstation 5 and my girlfriend got the game pass on my older playstation 4 under her account. We were able to play for a couple months no issues with the server or bu...
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
11 months ago

Hi @Firedwig 

When you have a moment can we try the following?

  • Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
  • Verify you signed into your PSN account
  • Check for console updates 
  • Restore Licence
  • Try the steps in our Connection and Advance Connection Guides 
  • Open your PS4/PS5 NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Entering Safe Mode and Rebuild your PS database

Thanks!

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Share your thoughts about EA Originals Games and tell us about your experiences in Split Fiction, Tales of Kenzera: ZAU, Immortals of Aveum, Wild Hearts, It Takes Two, Lost in Random, or the Unravel games.3,510 PostsLatest Activity: 6 days ago