Forum Discussion
12 Replies
- EA_Illium5 years ago
EA Staff (Retired)
@bruntnugget-2121 What is the full error message you get when trying to join a game? Also which platform are you playing on? - bruntnugget-2125 years agoNot applicable
I’m playing on ps4
- bruntnugget-2125 years agoNot applicable
It is also Unable to Connect to EA servers please check your Internet connection and try again please see ea.com/unable-to-Connect for more information result code 401-6d
- bruntnugget-2125 years agoNot applicable
I’m on ps4 also the full thing says Unable to Connect to EA service please check your Internet connection and try again Please see ea.com/unable-to-Connect for information result code 401-6d
- EA_Illium5 years ago
EA Staff (Retired)
@bruntnugget-2121 can you try going through our Basic and Advanced connection steps if your issue continues?
- lemonjuice404 years agoNot applicable
I’m having this same issue. My father can log in and play, I can play plants vs zombies garden warfare 2 no problem, but I get this error code on it takes two.
- 0minousO4 years agoNot applicable
I'm all for trying different problem solving pathways. I have tried many surfing many forms. Still having an issue with error code 401-fa2
It is very frustrating trying to get a simple answer and I can't find any that have worked. Issue is significant enough to where I am more than likely not going to buy any more EA games for lack of support
- shell194 years agoNot applicable
I agree where is the support is there no one who has come up with a solution. If not how do you get a refund
- shell194 years agoNot applicable
PLEASE can someone help I have done everything. Changed password, un-installed re installed. Shut down 30sec, where is the support is there no one who has come up with a solution. If not how do you get a refund
- tkp2030983 years agoNot applicable
I have the same problem and can’t seem to find a solution anywhere! I am playing on switch